Customer Service
WE PRIDE OURSELVES ON GOOD SERVICE
Personal service is more than a phrase for us. We believe in it passionately and give it a very special Gresham flavour. This means that we always listen to you, work carefully to meet your exacting requirements and exceed your expectations. Our client relations are never less than friendly and productive, which helps to explain why clients have stayed with us since we launched in 1976.
Our vast knowledge and years of experience are at your disposal, from design advice to production monitoring, from cost control to after sales service.
We see every customer relationship as a partnership and we do our very best to make it as successful and as mutually rewarding as possible.
Our Services Include;
Project Management.
We provide total Project Management from initial enquiry through to installation. A single point of contact ensures efficiency and avoids tying up your own valued resources.
Product Design.
We listen to your requirements and work closely with you to develop exactly the right solution.
Space Planning.
Bringing your concept to reality using the latest software. Our team can adapt to any size project from simple 2D line drawings to fully rendered 3D visuals and walkthroughs. We also utilise SketchUp, pCon & Revit software and can provide BIM models for most Gresham products.
Interior Design.
We ensure that the right colours, textures and associated products are chosen, and coordinated with production design, to create the perfect working environment.
Installation.
Your furniture will be installed by our highly trained team, backed by our fully coordinated distribution and logistics network, ensuring your project is completed on time and to the highest of standards
After Sales Support.
We are renowned for our after sales services, with highly experienced personnel on hand at all times to answer your queries and quickly resolve any issues that may arise.
