HM Passport Office

Case study

1,100 HM Passport Office workers were relocated from Milburngate House to Freemans Reach, Durham in 2016 following the completion of the a new 68,000 sq ft purpose built office.

Project:
Milburngate House to Freemans Reach

Client:
Her Majesty’s Passport Office

Products Used:
Bench Access Top, Santis Ergo, Platinum Ergo, Jonquil Beam, Adore, Izzey Lite, Moment, Rounds, LG4 Wood, Neos, X10 Table, CTC Table, Tambour Storage Units

Brief:
1,100 HM Passport Office workers were relocated from Milburngate House to Freemans Reach, Durham in 2016 following the completion of the a new 68,000 sq ft purpose built office. Working with the client, Gresham was asked to provide a range of workplace furniture and storage solutions, some of which required customisation to meet exact requirements.

Solution:
Following several consultation sessions with HM Passport Office staff and the review of various product samples, the final range saw the Gresham team make significant changes to the design of a number of products to meet the specification of the client. For example, the Santis Ergo usually features a black mesh back, but in this instance it was changed to grey to be in keeping with the wider office scheme. In addition, a bespoke table was produced for the Post Room designed to be to used as one large, standing height table or split down into smaller tables to give complete flexibility.

Clients View:
“Moving into new premises in Durham was huge project for us and it was vital that we created the right environment for our staff – a space that not only looked good, but was also comfortable and functional. Gresham worked closely with our project management team to engage with staff at all levels ensuring that the furniture solutions provided met their specific requirements, and even made design tweaks to their existing product range in order to achieve this. From start to finish the Gresham team has been attentive, thorough and professional, and the furniture installed is of the highest quality.”
Her Majesty’s Passport Office